Project omschrijving

Cargo Operations Manager – Cainiao – Liège

Do you combine warehouse management experience and a proven track record as Cargo Operations Manager in Liege?

Cainiao Smart Logistics Network 

Cainiao Smart Logistics NetworkFounded in 2013, Cainiao Smart Logistics Network (“Cainiao”) is a technology company and the logistics affiliate of Alibaba Group.

Your challenge as a Air Cargo Terminal Equipment Engineering Manager is to

  • Handle a flexible job working days night and weekends
  • Manage day-to-day logistics operations in a safe and efficient manner
  • Monitor and organize all activities of 
    • Operations
    • Safety
    • Security
    • Service performance
    • Staffing
    • Handling facilities
  • Implement the overall service delivery program, business plan and budget provided by corporate
  • Oversees customer relationships and engagement

You will

  • Develop and implement the best practice in operational processes, systems and facilities and resource deployment
  • Be accountable for the KPI’s regarding the operational productivity, safety, security and customer satisfaction and service delivery excellence.
  • Ensure reliable customer service delivery and best performance by providing leadership, operational direction and resources required.
  • Ensure the high standards of safety and security are achieved with corporate requirements, government legislation and international best practices
  • Identify industry trends, legislative and economic factors that have potential to disrupt existing service to make recommendations for business solutions and/or action plans
  • Develop professional relationship with internal and external customer to ensure effective operations
  • Be a close partner to the commercial team in offering professional advice regarding the service level agreements (SLAs) of relevant service contracts
  • Implement a review and risk assessment process on all SOPs and working practices to identify any unsafe practice areas for quality improvement
  • Be innovative and promote the introduction of new processes & product enhancements to drive quality improvement and unit cost optimization
  • Be responsible for for accident investigation, reporting and statistical analysis
  • Manage, take ownership and implement projects if assigned
  • Any other tasks assigned by upper management
  • Support and promote company’s culture

Your location

Liege Belgium

Your qualities

  • Bachelor degree or equivalent experience, advanced degree is a plus
  • 5 years of experience of which at least 3 in leading team/project
  • Cargo operations, e-commerce operations, freight forwarding, logistics, supply chain related background
  • Excellent communication skills
  • Fluency in English (B2 minimum)
  • Fluency in French (B2 minimum)
  • Knowledge of Mandarin or other languages is a plus
  • Proven track record in operational management
  • Strong self-motivated, open-minded, able to work under pressure and team player
  • Innovative mind and willing to face new challenges
  • Effective people management and planning / organizational skills
  • Customer centric
  • Analytical with a good judgement


  1. We contact you within 24 hours of your application to answer any questions you might have regarding the role and company.
  2. If we both think there could be a match we schedule a virtual coffee meeting
  3. Still happy? We evaluate your profile with your future manager and decide on the final 3 to 5 candidates to shortlist.
  4. You meet 4 of your future colleagues over the course of 4 video interviews to see if the match is mutual 
    1. Your direct manager
    2. Your HR manager
    3. Your direct manager’s manager
    4. A peer of your direct manager’s manager


Our client works with Best RECRUITMENT for this vacancy.
For more information please contact Serge Claesen

Get in touch with me


Best RECRUITMENT is a specialized logistics headhunter agency, our consultants have logistics leadership experience at senior management level and understand the challenges you face.

We aim to deliver more than recruitment.



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